Shipping policy
Shipping & Return Policy
Store Name: traavy.store
Support Email: traavy.store@gmail.com
Shipping Policy
At traavy.store, we aim to provide a smooth and reliable shopping experience.
Order Processing
Orders are processed and prepared for shipment after they are successfully placed. Please allow a short processing period before your order is dispatched.
Delivery Time
We aim to deliver your order within 7 days from the date of dispatch. Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
Once your order has been shipped, you may receive tracking information where available.
Return Policy — 5 Days
We accept returns within 5 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item should be returned with its original packaging, tags, and accessories, where applicable.
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You must contact us within 5 days of receiving your order to request a return.
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Items that are damaged, used, or altered after delivery may not be eligible for return.
How to Request a Return
To request a return, please contact us at traavy.store@gmail.com with your order details and the reason for the return.
Our support team will provide you with the return instructions.
Refunds
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
If your return is approved, the applicable refund will be processed according to the original payment method. The time taken for the refund to appear in your account may depend on your payment provider or bank.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at traavy.store@gmail.com as soon as possible after delivery. Please include your order details and clear photos of the item so we can assist you.
Contact Us
For shipping, returns, refunds, or other questions, please contact:
traavy.store
Email: traavy.store@gmail.com